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Riding the roller coaster!
We’ve been riding a roller coaster here at PUGTATO HEADQUARTERS and it has been a really exciting one: my husband and I welcomed our first child to the family a few weeks ago! We are learning new...
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Getting Patient Experience Right.
Ever left your doctor’s office and felt frustrated, irritated and generally annoyed? I think we all have. Today I’d like to talk a bit about patient experience, and tell a story that highlights a...
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